Support
How to Play
How to Play
Enter your email address and complete email verification. Once verified, a temporary account will be created and you can explore the platform.
Submit the following documents to activate full membership: A valid government-issued passport A real-time facial recognition photograph taken at the time of submission Once your documents are reviewed and approved, your account will be upgraded to full member status with access to all games and features including deposits and withdrawals. Additional verification may be required as your account activity increases. Please refer to our AML & KYC Policy for full details on each verification stage. When verification is required, an on-screen popup will guide you through the process. Simply upload your documents directly through the popup — once submitted, our team will review them and notify you of the result within 24 hours.
Head to the Cashier section and choose from the available payment methods, such as QR code payment or online banking transfer. Follow the on-screen steps to complete your deposit — the exact steps may vary depending on the payment method. The minimum deposit is RM 10 and the maximum is RM 5,000 per transaction, with a daily cumulative limit of RM 30,000 and a monthly cumulative limit of RM 300,000. Funds are typically credited quickly so you can start playing right away. Additional payment methods will be added over time. Your account currency is set at registration and cannot be changed directly. If you need to change your account currency, please contact our customer support team via the Customer Support icon at the bottom-left of our homepage. A currency change can only be processed when your account balance is zero. If your balance cannot be reduced to zero through normal use, you may request a manual adjustment with your explicit consent — please note that any balance adjusted to zero cannot be recovered after the change is completed.
Browse our game lobby and select from Slots or Live Casino. Use the search bar or filter by provider to find your favourite titles.
Select your bet amount within the available limits and hit play. All winnings are credited to your account balance instantly.
When making a withdrawal, Google OTP (one-time password) verification is required to confirm your identity. The minimum withdrawal is RM 100 and the maximum is RM 7,500 per transaction, with a daily cumulative limit of RM 30,000 and a monthly cumulative limit of RM 300,000. Available limits may vary depending on the payment method, and where Enhanced Due Diligence (EDD) is triggered, enhanced identity verification may be required before further deposits or withdrawals can be processed. Before withdrawing, please ensure the following conditions are met: General deposits: wagering of at least 1x the deposited amount First deposit bonus funds: wagering of at least 8x the total of the deposit and bonus Daily bonus funds (daily first deposit and daily deposit): wagering of at least 8x the total of the deposit and bonus For full details on promotional wagering conditions, please refer to the Promotions page. If your remaining rollover balance is 10% or less of your most recent deposit and does not exceed RM 50, you may contact us via the Customer Support icon at the bottom-left of our homepage before making a new deposit to request an exceptional rollover waiver. This is available up to 2 times per calendar month and must be requested prior to depositing. Please note: If you change your registered device, you will need to re-authenticate via My Page before withdrawals can be processed.
Last Updated: 2026-06-16