Responsible Gaming

1. Our Commitment hype247, operated by One Crane Studio Ltd., is committed to providing a safe and responsible gaming environment for all players. Gambling should always be enjoyed as a form of entertainment, and the Company is dedicated to preventing gambling-related harm, supporting users who may be at risk, and strictly restricting access by minors. The Company has established a comprehensive responsible gaming framework encompassing age and identity verification, self-management tools, proactive player monitoring, and referrals to specialist support organisations. This framework operates in accordance with the standards of the Anjouan Gaming Board (AGB) (Licence Number: ALSI-202604043-FI2, issued 2026-04-29, valid until 2027-04-28) and applicable regulations. 2. Fair Gaming hype247 is committed to ensuring that all games and services are operated in a fair, transparent, and legally compliant manner. The Company only works with game providers that hold certification from accredited independent testing laboratories. Such certification confirms that all games operate on the basis of genuine randomness (RNG) and that no form of manipulation or outcome prediction is possible. 3. Responsible Gaming Guidelines Gambling is a form of entertainment and should not be viewed as a means of making money or resolving financial difficulties. We encourage all players to keep the following in mind: Gambling is a game of chance. There are no strategies or formulas that guarantee a win. Set a budget before you begin and stick to it. Only gamble with money you can afford to lose. Do not chase losses or increase bets to recover previous losses. Set time limits in advance and take regular breaks. Avoid gambling when emotionally unstable, stressed, or under the influence of alcohol or other substances. Regularly review your transaction history and game activity logs through My Account. Maintain only one account to effectively manage your activity and expenditure. Maintain a healthy balance between gaming and your everyday activities and responsibilities. 4. Self-Management Tools All players have access to the following tools within their account at any time. Deposit Limits Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases are subject to a mandatory 24-hour waiting period. Loss Limits Set a maximum net loss amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases are subject to a mandatory 24-hour waiting period. Wagering Limits Set a maximum amount for a single bet. Session Limits Set a maximum gaming session duration. You will be automatically logged out when your limit is reached. Cool-Off Period Temporarily restrict access to your account for a short period without fully closing it. Self-Exclusion Request that access to your account be temporarily or permanently blocked. Temporary self-exclusion can be set for a minimum of 1 month and a maximum of 12 months. To reactivate following a temporary self-exclusion, a mandatory 24-hour waiting period must be observed and a formal request must be submitted to customer support. Creating additional accounts to circumvent a self-exclusion is strictly prohibited and will result in immediate account closure. To set or amend any of the above limits, visit the Responsible Gaming section of your account profile or contact our customer support team at [email protected]. 5. Self-Assessment If you are unsure whether your gaming has become a problem, please ask yourself the following: Is gambling interfering with your work, studies, or everyday responsibilities? Are you gambling to escape stress, anxiety, or boredom? Have you ever tried to bet more to recover previous losses? Have you ever gambled under the influence of alcohol or other substances? Have friends or family expressed concern about your gambling habits? Have you ever felt unable to stop gambling even when you want to? If you answered "yes" to any of the above, we strongly encourage you to use the self-management tools available and to seek professional support. An online self-assessment test is also available at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem 6. Account Closure Account closure can be requested through the Responsible Gaming section of your account profile, or by contacting our customer support team at [email protected]. All requests must be submitted from the email address registered to your account. Requests will be processed within 24 hours of receipt. A confirmation email will be sent once the closure has been completed. Where an account is closed for responsible gaming reasons, all marketing communications directed at that user will cease immediately. 7. Prevention of Underage Gambling Our services are available only to users aged 18 or over. hype247 operates a zero-tolerance policy with respect to underage gambling. The Company operates a two-stage KYC verification process including email verification upon registration and submission of a valid passport together with a real-time facial recognition photograph prior to full account activation. Any account found to have been registered by or used on behalf of a person below the legal gambling age will be immediately closed. Winnings will be forfeited, and any net deposit resulting in a positive balance will be returned to the original payment method. Guidance for Parents and Guardians Do not leave children unattended near devices on which gambling software is running. Protect your account with a strong password and keep your login credentials secure. Educate your children about the risks associated with underage gambling. Consider using parental control software: Net Nanny: http://www.netnanny.com/ CyberPatrol: http://www.cyberpatrol.com/ 8. Player Monitoring and Intervention The Company actively monitors player behaviour for signs of potential gambling-related harm. The following patterns may trigger a proactive intervention: Frequent requests to increase deposit or betting limits Loss-chasing betting patterns Significant increases in deposit frequency or amounts over a short period Communications suggesting distress related to gambling losses Attempts to use payment methods registered to third parties Where such patterns are identified, our team may proactively reach out to offer information on responsible gaming tools and support resources. In cases where the risk of harm is assessed as significant, the Company reserves the right to apply account restrictions or initiate a temporary suspension. 9. Support Organisations If gambling is causing harm to you or someone close to you, please contact one of the following organisations. All services are free of charge and strictly confidential. Gambling Therapy: https://www.gamblingtherapy.org/ GamCare: https://www.gamcare.org.uk/ Gamblers Anonymous: https://www.gamblersanonymous.org/ Responsible Gambling: http://www.responsiblegambling.org/ For further information on safer gambling: https://www.begambleaware.org/safer-gambling 10. Changes to This Policy You will be notified of significant changes via email or in-site notice no less than 30 days prior to the changes taking effect, except where immediate amendment is required by law or regulation. 11. Contact Us Our customer support team is available 24 hours a day, 7 days a week. Email: [email protected] Operator: One Crane Studio Ltd. Registered Address: Suite 3, Global Village, Jivan' Complex, Mont Fleuri, Mahe, Seychelles Company Number: 248135 Licence Number: ALSI-202604043-FI2 | Issued: 2026-04-29 | Valid until: 2027-04-28

Hype247 Casino

Responsible Gaming

Responsible Gaming