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General Terms 1.1 Application of Terms These Terms and Conditions (hereinafter "Terms") govern the use of the website https://hype247-stag.bet and all gaming services (hereinafter "Services") operated by One Crane Studio Ltd. (hereinafter "Company", "we", "us"). Please read these Terms carefully and ensure you fully understand them before using the website. If you do not agree to these Terms, you must not use or continue to use the website. We also recommend that you review our Privacy Policy. 1.2 Company Information This website is operated by the following entity. Operator (License Holder): One Crane Studio Ltd. Registered Address: Suite 3, Global Village, Jivan' Complex, Mont Fleuri, Mahe, Seychelles Company Number: 248135 Payment Agent: One Crane PA Ltd. Registered Address: Poreias, 2, 3011, Limassol, Cyprus Registration Number: HE 483074 One Crane Studio Ltd. operates online gaming services under a valid iGaming license issued by the Anjouan Gaming Board (AGB). License Number: ALSI-202604043-FI2 License Issue Date: 2026-04-29 License Expiry Date: 2027-04-28 Regulatory Authority: Anjouan Gaming Board (AGB) ※ The gaming license certification logo is displayed at the bottom of the website. All payment processing is conducted through the Company's authorized payment agent, One Crane PA Ltd., which bears sole responsibility for processing all deposit and withdrawal transactions on behalf of the Company. 1.3 Amendments to the Terms The Company reserves the right to modify, amend, or update these Terms at any time at its sole discretion, including for the purpose of complying with applicable laws, regulations, and other regulatory requirements. In the event of material changes to the Terms, you will be notified via a website notice upon account login or via your registered email address no less than 30 days prior to the changes taking effect, except where immediate amendment is required by law or regulation, or where the Company identifies a critical defect, security vulnerability, operational failure, or any other issue that materially affects the integrity, security, or fairness of the Services. In such cases, the Company reserves the right to amend these Terms with immediate effect and will notify users as soon as reasonably practicable thereafter. If you do not agree to the amended Terms, you may contact our customer support team to close your account and withdraw any available balance. Unless otherwise specified, all changes take effect on the date stated in the notice. Your continued use of the Services following the effective date of changes constitutes your acceptance of the revised Terms. 1.4 Incorporated Terms These Terms include and incorporate the following additional conditions: Game Rules ("Rules"): Game information and additional rules applicable to each game available on the website (provided upon game selection) Promotional Terms: Conditions applicable from time to time to specific promotions or events Privacy Policy: Conditions governing the processing of personal data collected by the Company or provided by users 1.5 Acceptance of Terms By registering on the website and using the Services, you agree to be legally bound by these Terms, the Rules, the Promotional Terms, and the Privacy Policy, and are deemed to have read and fully understood them. 1.6 Order of Precedence In the event of any conflict between these Terms and the Rules, Promotional Terms, and/or Privacy Policy, the following order of precedence shall apply: Game Rules Promotional Terms Privacy Policy These Terms and Conditions User Obligations and Warranties By accepting these Terms and registering an account, you declare and warrant the following. 2.1 Personal Registration and Account Management You must register your account personally. You bear sole responsibility for all account credentials, including your username, password, and any other means used to access your account on the website. If your account credentials have been or are suspected to have been compromised, you must immediately notify us and take appropriate steps to prevent unauthorized access to your account and funds. 2.2 Age Requirements You must be at least 18 years of age, or have reached the minimum legal age for gambling or gaming activities as required by applicable law in your jurisdiction. Gambling by minors is strictly prohibited. The Company reserves the right to request proof of age at any time, and any account reasonably believed to be operated by a minor will be immediately closed and any funds held in such account will be returned to the registered payment method. 2.3 Single Account Policy You may only open one account on the website. If you open or attempt to open more than one account for any reason (including following self-exclusion of an existing account), the Company may, at its discretion, block or close some or all of your accounts, void all bets placed through duplicate accounts (regardless of whether they have been settled), and withhold or return any withdrawable funds in those accounts. Winnings of users found to have operated multiple accounts or to have colluded with other users may be forfeited. The Company reserves the right to void all bets and winnings in such cases, including registrations made through agents, relatives, acquaintances, affiliates, associates, or other connected parties. 2.4 Personal Use Only You must participate on the website for yourself, in a personal capacity, and solely for entertainment and leisure purposes. Using the Services on behalf of others or for commercial purposes is strictly prohibited. 2.5 Geographical Restrictions You acknowledge that accessing or using the website from certain countries or regions may be considered illegal under local law. It is your sole responsibility to verify whether use of the website is permitted in your jurisdiction before registering or using the Services. The Company does not target, solicit, or advertise its services to residents of Malaysia, Hong Kong, or any other jurisdiction where online gambling is prohibited or restricted by local law. The availability of the website in a particular region does not constitute an offer or invitation to use the Services in that region. The use of VPNs, proxies, or similar services or devices to conceal or manipulate your actual location is strictly prohibited. Any attempt to circumvent these restrictions constitutes a material breach of these Terms and may constitute a criminal offence. The Company may close an account without prior notice if it has reasonable grounds to believe that you are accessing the website from a restricted region. 2.6 Provision of Accurate Personal Information You must submit accurate, complete, and truthful personal information as requested, including your full name, home address, date of birth, email address, phone number, and payment information, both at the time of registration and throughout the duration of your account. The Company reserves the right to suspend or close an account where inaccurate, incomplete, or misleading personal information is identified, and to forfeit any associated funds in accordance with applicable law. 2.7 Tax Obligations You bear sole responsibility for declaring, settling, and paying any taxes that may be levied under applicable law on winnings received from us. The Company does not provide advice on tax or legal matters. 2.8 Code of Conduct You must treat other users of the website and our support staff with courtesy and must refrain from rude, abusive, or inappropriate conduct at all times. Harassment, offensive language, spam, or any conduct that disrupts the experience of other users will not be tolerated and may result in immediate account suspension. 2.9 Payment Methods You must be the lawful owner of all payment methods you use on the website. You must fulfil all payments in good faith and must not initiate, cause, or facilitate the reversal of any payments already completed. 2.10 Good Faith You must act in good faith at all times in your dealings with the Company and the Services. You must not manipulate any market or element of the Services in bad faith, or act in a manner that adversely affects the integrity of the Services or the Company. 2.11 Non-Transferability of Account Your account is strictly personal and non-transferable. You are expressly prohibited from selling, gifting, transferring, pledging, assigning, relicensing, trading, brokering, mortgaging, or otherwise disposing of your account, login credentials, account balance, winnings, deposits, bets, rights, and/or associated benefits to any other person or legal entity. Account Management 3.1 Account Opening In order to place bets or deposit funds, you must personally register and open an account (hereinafter "Account"). The Company reserves the right to refuse account registration at its sole discretion without being required to provide a reason. 3.2 Single Account Policy Only one account is permitted per individual, IP address, and device. If a user is found to hold more than one account, the Company reserves the right to close the duplicate accounts, void all bets placed through those accounts, and withhold or return any withdrawable funds at its discretion. 3.3 Login Credential Security It is your sole responsibility to keep your login credentials secure, and you must not disclose them to any third party under any circumstances. All actions taken using your login credentials are deemed to have been performed by you. You must log out at the end of each session. 3.4 Identity Verification (KYC) The Company operates a staged KYC verification process as follows: Stage 1 (Registration): Email verification upon registration — a temporary account is created upon successful email verification. Stage 2 (Full Member Activation): Submission of a valid passport and a real-time facial recognition photograph. Full account privileges, including deposits and withdrawals, are activated upon successful verification. Withdrawal Authentication: Google OTP (one-time password) verification is required as a final identity check prior to each withdrawal being processed. If requested documentation is not submitted within a reasonable period, or if any submitted documentation is found to be false, forged, or misleading, the Company reserves the right to block or close the account and forfeit any remaining balance. 3.5 Anti-Money Laundering (AML) Measures In accordance with AML policy, if the source of a user's funds cannot be verified or is suspected to originate from illegal activity, the Company may freeze and forfeit all balances. Suspicious activity may be reported to the relevant regulatory or law enforcement authorities without prior notice to the user. 3.6 Additional Verification for Deposits and Withdrawals The Company reserves the right to conduct additional identity verification procedures when processing account deposits and withdrawals. Payment processing may be delayed until such verification procedures are completed. 3.7 Transaction Monitoring All transactions are reviewed in accordance with applicable laws and regulatory requirements. The Company may, where necessary to prevent illegal activity, take measures including account suspension, voiding of unsettled bets, and withholding of funds. 3.8 Account History You may log into your account at any time to view your account history. If any errors are identified, you must notify us immediately. 3.9 Erroneous Credits If funds, winnings, or any other amounts are credited to your account in error, you are obliged to notify us immediately. Erroneously credited amounts remain the property of the Company without exception. Any bets placed using erroneously credited funds shall be void. 3.10 Dormant Accounts An account with no transaction activity for three consecutive months will be classified as dormant. The Company will endeavour to notify you by email 30 days prior to your account becoming dormant. Once dormant, a monthly administration fee equal to the greater of 5% of the account balance or RM 20 will be charged. No fees will be charged on accounts that become dormant as a result of a user's self-exclusion request. 3.11 No Interest No interest will be paid on account balances regardless of the amount held. 3.12 Prohibition of Fraud and Collusion The Company strictly prohibits fraudulent activity and collusion between users. Where fraud or collusion is suspected, the Company applies a graduated response: written warning for first-time infractions, temporary suspension for repeated infractions, and permanent termination for confirmed fraud or serious violations. 3.13 No Transfers Between Accounts Transfers of funds between accounts are not permitted under any circumstances. 3.14 Prohibition of Hacking and Automated Tools You must not attempt to hack or alter the code of the website, exploit loopholes, or use automated tools to make automated decisions in connection with your use of the website. 3.15 Prohibition of Manipulation of Dormancy Rules Manipulating account dormancy rules to avoid fees or exploit the bonus system may result in account suspension and forfeiture of funds. 3.16 Death of Account Holder In the event of the death of an account holder, the legal heir or executor must notify the Company in writing without delay. The Company will process the account balance in accordance with applicable law upon verification of the required documentation. Deposits 4.1 Lawful Payment Methods You may only use valid payment instruments issued by legitimate institutions that are legally attributed to you. The following payment methods are accepted: Bank transfers via locally licensed banks E-wallets (including Touch'n Go eWallet, GrabPay, Boost, and other approved e-wallets) Debit cards issued by locally licensed banks Cryptocurrency (subject to the conditions set out below) Cryptocurrency Conditions: Only BTC, ETH, and USDT are accepted. Deposits from or withdrawals to high-risk addresses will be rejected. 4.2 Currency and Exchange Rates The primary operating currency is Malaysian Ringgit (RM). Currency conversion costs are borne by you. 4.2.1 Currency Change The account currency is set at the time of registration based on the country selected by the user and cannot be changed directly by the user. If you wish to change your account currency, you must submit a request through our customer support team at [email protected]. Identity verification will be required before any currency change can be processed. A currency change request will only be processed if your account balance in the current currency is zero (RM 0.00). If you have a remaining balance that cannot be reduced to zero through normal use, you may request a manual balance adjustment. Manual adjustment to zero will only be carried out with your explicit written consent, and the forfeited balance cannot be recovered after the change is completed. 4.3 Minimum and Maximum Deposit Limits Minimum Deposit: RM 10 Maximum Deposit: RM 30,000 per transaction 4.4 Deposit Fees The Company does not charge fees on deposits. Your bank or payment provider may charge separate fees. 4.5 Prohibition on Depositing Illegal Funds It is strictly unlawful to deposit funds obtained through illegal means. 4.6 Purpose of Deposits Deposits must be used solely for the purpose of using the Services. Withdrawals may be restricted if a 100% wagering (rollover) requirement has not been met. 4.7 Card Verification The Company may request verification documentation for card-based payment methods as part of its standard security procedures. 4.8 Deposit Proportionality The amount deposited must be commensurate with the level of gaming activity. The Company reserves the right to close an account and forfeit winnings where abuse is suspected. 4.9 Chargebacks and Payment Fraud If a chargeback is initiated or payment fraud is suspected, the Company reserves the right to suspend the account and forfeit related winnings pending investigation. Withdrawals 5.1 Withdrawal Principles Withdrawals will in principle be processed only to the same payment method used for the original deposit. Withdrawal payments will only be processed in the name of the registered account holder. 5.2 Minimum Wagering Requirements In order to withdraw funds, you must have completed wagering of at least 1x the deposited amount. For bonus funds, a minimum wagering requirement of 5x the bonus amount applies. 5.3 Withdrawal Fees The Company reserves the right to charge reasonable withdrawal fees. Applicable fees will be displayed in the "Withdrawal" section of your account prior to confirmation. 5.4 Withdrawal Processing Times The Company targets processing withdrawal requests within 10 minutes of approval under normal operating conditions. Processing may take up to 3 to 5 business days in the following circumstances: Abnormal transaction data requiring additional verification High-volume periods resulting in processing delays Regulatory or AML checks requiring further review Users will be notified of any delays affecting their withdrawal request. 5.5 Withdrawal Limits Minimum Withdrawal: RM 50 Maximum Withdrawal per Transaction: RM 5,000 5.6 Bonus Funds Bonus funds cannot be withdrawn directly and must be used for wagering. A maximum winning limit of RM 40,000 applies to winnings generated from bonus funds unless otherwise stated. General Promotional Conditions: Welcome bonuses are available only to users who have completed Stage 2 KYC and made a qualifying first deposit Minimum qualifying deposit: RM 30 Each promotion may be claimed once per user, household, IP address, device, or payment method Bonus funds must be used within 30 days of being credited Wagering Requirements: Bonus funds: minimum 5x before withdrawal Free spin winnings: minimum 5x before withdrawal Game contribution rates: Slots 100% / Table games 10% / Live casino 10% / Sports betting 0% 5.7 No Credit No credit of any kind will be extended. Payment Processing 6.1 Payment Processing All payment transactions are processed through One Crane PA Ltd. and may additionally involve authorized third-party payment processors. 6.2 Consent to Third-Party Payment Processing By using the Services, you consent to the Company processing transactions through One Crane PA Ltd. and other third-party payment processors. 6.3 Disclaimer of Liability for Third Parties The Company accepts no liability for delays, errors, or failures caused by third-party payment processors, provided that reasonable steps have been taken to ensure their reliability. 6.4 Accuracy of Payment Information You must ensure that all payment information you provide is accurate and up to date. 6.5 Finality of Records In the event of a dispute, the records maintained by the Company's payment agent shall be final and binding, subject to demonstrable error. Refund Policy 7.1 General Principles No refunds will be issued in respect of completed bets, games, or wagers. 7.2 Unmet Withdrawal Conditions Deposited amounts that do not meet minimum wagering requirements are not eligible for refund or withdrawal. 7.3 Exceptional Refund Circumstances The Company may provide refunds in the following exceptional circumstances: Technical errors or system failures directly attributable to the Company Interrupted or incomplete game rounds Unforeseen technical issues beyond the Company's control 7.4 Refund Processing Refunds will be returned to the original payment method within 5 to 10 business days. 7.5 How to Request a Refund Contact us at [email protected] or through customer support channels, providing your account details, transaction ID, and reason for the request. 7.6 Finality of Refund Decisions All refund decisions are final and binding, subject to your rights under applicable law. Game Rules 8.1 Restrictions on Irregular Betting and Play 8.1.1 Professional Card Counting is prohibited 8.1.2 Safe Betting techniques yielding 90%+ win probability are prohibited 8.1.3 Exploitation of Game Defects is prohibited. Malfunction voids all pays and plays. 8.1.4 Collusion Between Users is prohibited 8.1.5 Abuse of Structured Betting may result in forfeiture of winnings 8.2 Casino Game Rules All non-live games are operated through a certified RNG. "Free Play" winnings have no cash value. 8.3 Additional Verification for Winnings The Company reserves the right to apply additional verification procedures to all winnings. Warranties and Liability 9.1 Disclaimer of Warranties The Company does not warrant that the website will function without errors or interruptions. 9.2 Technical Issues The Company may cancel bets or provide refunds in the event of unforeseen technical issues beyond its control. 9.3 Temporary Service Interruptions The Company reserves the right to make the website temporarily unavailable. Scheduled maintenance will be communicated in advance. 9.4 Service Disruptions The Company accepts no liability for service interruptions, server failures, or technical disruptions. 9.5 Third-Party Game Provider Issues The Company acts solely as a platform operator and accepts no liability for issues arising from third-party game providers. 10. Limitation of Liability 10.1 Entertainment Purpose The Services are for entertainment purposes only. You access the website and participate in games at your own risk. 10.2 Limitation of Damages The Company shall not be liable for any direct, indirect, special, consequential, or incidental losses arising in connection with your use of the website. 10.3 Liability Cap The Company's total aggregate liability shall not exceed the total amount deposited during the 12 months preceding the event giving rise to the claim. 10.4 Force Majeure The Company shall not be liable for failures resulting from events beyond its reasonable control. 10.5 Death and Personal Injury Nothing in these Terms shall exclude or limit the Company's liability for death or personal injury arising from negligence or fraud. 11. Intellectual Property Rights 11.1 Ownership of Rights All intellectual property rights in the website are owned by or licensed to the Company or third-party software providers. 11.2 Restrictions You must not copy, distribute, reverse engineer, modify, or translate the software or website without authorisation. 11.3 User Content You grant the Company a worldwide, irrevocable, royalty-free licence to use any names or images you provide in connection with the website or games. 12. Complaints and Dispute Resolution 12.1 How to Submit a Complaint Complaints Email: [email protected] Game-related complaints must be submitted within 7 calendar days. Other complaints must be submitted within 1 month of the relevant event. 12.2 Complaints Handling Procedure Complaints will be handled by the customer support team and escalated internally if necessary. The Company will endeavour to resolve complaints within 14 business days. 12.3 Escalation to the Regulatory Authority Unresolved complaints may be escalated to the Anjouan Gaming Board (AGB) after completing the internal complaints process. 12.4 Finality of Decisions The Company's decision on a complaint is final and binding, subject to your rights under applicable law. 13. Account Closure 13.1 Voluntary Account Closure To close your account, send an email from your registered email address to [email protected]. 13.2 Outstanding Balances A negative account balance constitutes an immediately payable debt. Unsettled bets at the time of closure remain valid unless the Company has the right to cancel them under these Terms. 14. Account Suspension or Termination 14.1 Company's Right to Suspend or Terminate The Company reserves the right to suspend or terminate an account where fraud, bonus abuse, or a violation of these Terms is suspected. 14.2 Remedies Upon Termination The user's sole remedy shall be the return of the undisputed account balance at the time of termination. 14.3 Legal Action The Company reserves the right to take legal action where circumstances are deemed appropriate. 14.4 Disputes Regarding Suspension or Termination Contact us at [email protected] to dispute an account suspension or termination. 15. Responsible Gaming 15.1 Self-Exclusion Self-exclusion can be requested at any time by contacting the customer support team from your registered email address. Reversal is only possible at the Company's sole discretion, no earlier than 24 hours after the original request. 15.2 Setting Betting Limits Available limits: Deposit limits / Loss limits / Wagering limits / Session limits / Cool-off period. Reductions take effect immediately. Increases are subject to a 24-hour cooling-off period. 15.3 Problem Gambling Support Gamblers Anonymous: http://www.gamblersanonymous.org/ GamCare: http://www.gamcare.org.uk/ BeGambleAware: http://www.begambleaware.org/ 15.4 Protection of At-Risk Users The Company reserves the right to close an account without prior notice if it suspects the user is at risk of harm from gambling. 15.5 Prohibition on Circumventing Protective Measures Any attempt to circumvent user protection measures may result in account closure and forfeiture of winnings. 16. Anti-Money Laundering (AML) and Know Your Customer (KYC) Compliance 16.1 Regulatory Compliance The Company is committed to full compliance with all applicable AML and KYC regulations, including the requirements of the Anjouan Gaming Board (AGB) (Licence Number: ALSI-202604043-FI2) and the Personal Data Protection Act 2010 (PDPA) of Malaysia. 16.2 Provision of Information You agree to provide accurate, complete, and up-to-date information as required for identity verification and ongoing monitoring. 16.3 Additional Requests The Company may request additional information at any time. Failure to provide such information may result in account suspension or termination. 16.4 Third-Party Verification The Company may engage third-party providers for identity verification and fraud prevention checks. 16.5 Reporting of Suspicious Activity Suspicious activity may be reported to relevant authorities without prior notice. 16.6 Transaction Restrictions Transactions may be suspended until AML and KYC checks are completed. Withdrawals will be restricted if applicable wagering requirements have not been met. 17. Prohibited Activities Use of the Services for unlawful purposes including money laundering or terrorist financing Manipulation or disruption of the Services Unauthorized access to the Services or other users' accounts Use of another person's account, payment method, or identity Conduct damaging the Company's reputation or violating applicable laws Violations may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities. 18. Licence to Use Subject to full compliance with these Terms, the Company grants a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for personal and non-commercial purposes. 19. Third-Party Links Third-party links are provided solely for convenience. The Company accepts no responsibility for third-party content or services. 20. Miscellaneous 20.1 Notice of Cessation of Business: Prior notice will be given if the Company ceases operations. 20.2 Language Precedence: The English version prevails over all other language versions. 20.3 Force Majeure: The Company is not liable for failures due to events beyond its reasonable control. 20.4 Severability: Invalid provisions will be amended or severed without affecting remaining provisions. 20.5 Entire Agreement: These Terms constitute the entire agreement between you and the Company. 20.6 No Waiver: Failure to enforce any provision does not constitute a waiver. 20.7 Survival: Relevant provisions survive termination. 20.8 Assignment: You may not assign your rights without prior written consent. The Company may assign its rights without restriction. 21. Governing Law and Jurisdiction These Terms shall be governed by the laws of Anjouan. All disputes shall be submitted to the exclusive jurisdiction of the courts of Anjouan. 22. Privacy Policy The Company processes personal data in compliance with applicable laws including the PDPA 2010 of Malaysia. The Privacy Policy forms an integral part of these Terms. Significant changes will be notified no less than 30 days in advance. 23. Customer Support and Contact Information 23.1 Operator Information Company Name: One Crane Studio Ltd. Registered Address: Suite 3, Global Village, Jivan' Complex, Mont Fleuri, Mahe, Seychelles Company Number: 248135 23.2 Payment Agent Information Company Name: One Crane PA Ltd. Registered Address: Poreias, 2, 3011, Limassol, Cyprus Registration Number: HE 483074 23.3 Gaming Licence Information Licensing Authority: Anjouan Gaming Board (AGB) Licence Number: ALSI-202604043-FI2 Licence Issue Date: 2026-04-29 Licence Expiry Date: 2027-04-28 Licence Status: Valid ※ The gaming licence certification seal is displayed at the bottom of the website. 23.4 Customer Support Customer Support Email: [email protected]

Last Updated: 2026-05-18